- Site — This website, HeartbreakToHarmony.com
- We/us/our — Radiant Things LLC, the team behind HeartbreakToHarmony.com
- User/you/your — Site visitors, customers, and any other users of this Site
- Personal information — Information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name and email address
- Service — Blog posts, audio/video recordings, digital products for sale, coaching services and programs, and other offerings presented to you on this Site
This Policy applies to all site visitors, customers, and other users of the Site. By using the Site or Service, you agree to this Policy, without modification, and acknowledge reading it.
Personal information we collect
We may collect and use certain personal information that you voluntarily provide when you sign up for our newsletter or free gifts, join our community, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact us via an online form or e-mail. The information collected may include your name, email address, mailing address, phone number, your personal requests or questions for us, your life details that are needed for us to serve you, and/or billing information. You are not required to provide any personal information to merely access or visit this website.
How we use your personal information
The information you provide is used to process transactions, send periodic emails, deliver services and products and communicate with you in relation to those products and services, communicate and interact with you, send you personalized offers (from us and/or our carefully selected partners), run contests, questionnaires, & promotions, and improve website performance and customer service.
Who we share your personal information with
We do not sell, trade, or transfer your personal information to any third parties beyond what is necessary for fulfilling a customer transaction or for providing you our Service. As such, we share your personal information with trusted processing partners who are able to ensure an adequate level of protection for your personal information. Our processing partners:
- Mailchimp for our newletters and email campaigns
- Calendly for booking calls
- Zoom and Skype for our live calls
- Stripe and Paypal for payments and invoicing
- AND CO for contract-signing and invoicing
- Mighty Networks for our community website
- Eventbrite and Facebook events for event management & ticketing
- Gmail, Google Calendar, Google Contacts, and Google Docs for other communication or note-taking
We may release your personal information to enforce this Site’s Terms and Conditions, manage our business, protect users or the general public, or to otherwise comply with legal obligations. We may release your personal information to additional third parties if you consent to it or if there are other legal grounds for it.
If you want to unsubscribe from receiving our newsletter, you may do so at any time. Each email includes instructions for unsubscribing.
Under certain circumstances, you have rights under data protection laws to include but not limited to privacy laws in the United States and General Data Protection Regulation in the European Union in relation to your personal information. These include the right to:
- Request access to your personal information
- Request correction of your personal information
- Request erasure of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please email us at firstname.lastname@example.org.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
How we keep your personal information secure
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure, including the use of safe protocols for communication and transferring information (such as HTTPS). However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through this Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through this Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. We promise to notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
Please note that any comments or information that you post on the website, including its current or future membership websites and social media pages, become public and third parties may use this information. We are not responsible for any unauthorized uses by third parties in such contexts. You disclose such information at your own risk.
Links to third party websites
This Site may contain links to third party websites. Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you on this Site. Other sites accessible through this Site via links or otherwise have their own policies in regard to privacy. We are not responsible for or liable for the privacy policies or practices of third parties.
We do not intend to collect or knowingly collect information from anyone under 13 years of age. To access or use this Site, you must be 13 years old or older and have the requisite power and authority to enter into this Policy. Children under the age of 13 are prohibited from using this Site.
Changes to this Policy
This Policy is effective as of June 8, 2018. We may change or update it at any time. You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this Policy by posting those changes on this page.
If you have questions or concerns about this Policy or the information we hold about you, or if you wish to change your personal information in our records, please email us at email@example.com.